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MyChart Talk to a Provider - Access Steps


Please note: These same instructions are also available in a video guide format.

  1. Log into MyChart and select “Talk to a Provider” from the main menu or Schedule an Appointment page.

  1. Confirm which state you live in; you can only be seen by a provider licensed in your state.

  1. Select a reason for visit; only conditions/complaints listed here are eligible for an on-demand video visit.

  1. Click “Test hardware.”

  1. Next, you will see an estimated wait time. Click “Put me in line.”

  1. Type details regarding why you need an appointment and click “Schedule.”

  1. Complete eCheck-in steps and select Begin Visit when ready.